Find answers to common questions about Gigbuilder DJ CRM and event planner software. If your question isn't listed, start a chat with our AI-Agent who can help you with many questions and even start a 30-day free trial.
DJ event planner software like Gigbuilder is a CRM (Customer Relationship Management) tool designed specifically for mobile DJs and event professionals. It helps you manage bookings, client communications, contracts, invoices, music requests, timelines, and more — all in one platform. Instead of juggling spreadsheets, email, and paper contracts, everything lives in a single system built for the way DJs actually work.
Gigbuilder offers a full-featured client portal where your clients can securely access their contracts, make music selections, submit payments, and review event timelines. The platform supports two-way text messaging, email integrations, and electronic signatures — so you can communicate professionally and keep everything documented in one place.
Key features include an embeddable availability checker for your website, a music request system with Spotify integration, employee and subcontractor management, AI-powered tools for emails and timelines, mobile app support via PWA, calendar and email integrations, 99.9% uptime on enterprise-grade servers, and unique engagement tools like Gigbuilder Games. Every plan includes unlimited events, contacts, and storage.
Gigbuilder syncs with Google Calendar, Outlook, and Apple Calendar via standard iCal feeds. For email, you can connect your Gmail or Outlook account to send and receive messages directly within Gigbuilder. The platform also integrates with QuickBooks for accounting, Zapier for workflow automation, and offers a developer API for custom integrations.
Gigbuilder offers three plans: Basic at $25/month, Pro at $35/month, and Premium at $50/month. All plans include a 30-day free trial with no credit card required. Annual billing saves 15%. Every plan includes unlimited events, contacts, and storage — you'll never hit an artificial cap. Visit our pricing section for a full feature comparison.
We offer multiple support channels: live chat on our website, email support at support@gigbuilder.com, phone support at (828) 501-9380, a community Facebook group, YouTube video tutorials, and a searchable knowledge base. Our AI assistant can also answer common questions 24/7 right from the app. Premium plan users get priority support with faster response times.
Yes! Gigbuilder runs as a Progressive Web App (PWA), which means you can install it on any device — iPhone, Android, iPad, or desktop — directly from your browser. It looks and feels like a native app, works offline, and syncs automatically when you're back online. No app store download required.
Gigbuilder's AI assistant helps with email generation, music suggestions based on event type, timeline creation, and answering common client questions. It can draft professional emails, suggest song lists for specific genres or eras, and help you build event timelines in seconds. AI features are available in Pro and Premium plans.
Gigbuilder stands out with unlimited scalability (no per-event or per-contact fees), free two-way text messaging included in every plan, built-in AI integration, and unique features like Gigbuilder Games for audience engagement. Our pricing is competitive, and we don't nickel-and-dime you with add-on fees. See our comparison page for details.
We're here to help! Every new account includes a free onboarding walkthrough. You can schedule a one-on-one session with our team, watch our YouTube tutorial series, browse the knowledge base, or ask our AI assistant anytime. We also have an active Facebook community where DJs share tips and help each other. Don't hesitate to reach out — we want you to get the most out of Gigbuilder.